Just installed a quantum 4848 in our studio (coming from an apogee symphony with db25).
Everything is connected like before, with the db25 cables now going from the quantum 4848 to the monitor controller, patchbay and so on. But no sound at all. I can see that there's output on the meters on the unit, and on channel 1-2 (for example) in the universal control app. and we've double checked that the cables are connected correctly on the back of the unit, but still nothing. I have tried connecting an external device to the same monitoring chain and that works fine, but when we connect the quantum 4848 we get nothing from the db25 connections. Is there some kind of software routing that needs to be setup that we're missing?
A bit urgent, since we have a client booked in the studio starting Monday next week. All help appreciated!
We're running everything on a Mac Pro 2013 and High Sierra. Software mainly Studio One Professional 4.
Jesper Dahlström-Kawakami - Heart of Sound Studios