Questions & Answers

My iMac keeps freezing and shutting down

+1 vote
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asked Jan 9, 2020 in Studio One 4 by paulstibal (130 points)
edited Jan 9, 2020 by paulstibal
I just replaced my old mac with a 2015 iMac I7 4Ghz with 16G ram and a 2TB fusion drive.  The replacement mac keeps freezing and shutting down with Studio One (latest 4 version) 4.6.0.55605

It came loaded with Catalina and it kept freezing so I took it back to Mojave to see if that would help.  It has not made any difference.  Sometimes it freezes right away.  Sometimes it takes 5 minutes but it seems to consistently freeze.

Is there something I could be doing wrong or is there something wrong with this mac I just purchased.  

Thanks for any information.

Day 2:  Now, almost every time I go to close a plug in the program crashes and restarts.

1 Answer

0 votes
answered Oct 10, 2020 by stevenjones5 (180 points)
I've had the same problem ... every couple of weeks, I'll be working on a mix and boom, the sound drops, then the program crashes.  I  close and reopen and re-load the project ... but it just does it again.  If I change projects it will stay, but until I open a ticket and get help, that project keeps freezing.  Tech fixes, then 2-4 weeks later, different project ...boom.  Start all over.  Have you figured it out?
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