Question

I have a presonus studiolive 24. We have microphones plugged in to channels one through nine. My channel five is picking up audio from all of the other channels even with nothing plugged into it. Does anyone know how to fix this issue?

Answer 1

This is not a typical behavior and also no known "bug". There might be some other signal routed to your channel. Could you perform a reset of project and scene (separately) and a Master Reset of patching? This procedure was called "zero out" formerly. It resets the functions of board and should clear the problem. If not, you have two options:

1) The FX Button Reset:
"StudioLive Series III Console - Factory Reset"
https://support.presonus.com/hc/en-us/articles/115001731123-StudioLive-Series-III-Console-Factory-Reset

2) The Home Button Reset:
"StudioLive Series III Console - Reverting to the Factory Firmware Image"
https://support.presonus.com/hc/en-us/articles/115002810486-StudioLive-Series-III-Console-Reverting-to-the-Factory-Firmware-Image

Always store important settings BEFORE doing resets. ;-)