Questions & Answers

closed Can't add downloaded soundset to impact xt

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asked Feb 29, 2020 in Studio One 4 by roryvanderoest1 (250 points)
closed Feb 29, 2020 by roryvanderoest1
Hi there.

I just bought and downloaded a soundset for Impact XT.

Dragged the file into studio one which went all according to what was explained a window popped up to activate it.

However clicking on there brought me to a 'acces denied' url. After trying some times it did download the activation key but there is no menu to expand in the browser under the impact. (had no other sound sets installed yet). If i throw the file in documents/studio one/soundsets and download the set again, nothing will happen when dragging it into studio one as the first time did. So how can i still add it and activate it??
closed with the note: Found the answer. Studio One is on a different user activated
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