Question

Hi I have a brand new Faderport and I can't install it with Mac OS X 10.10.4

I have installed current drivers. I can get the faderport into update mode with the rewind, stop, record buttons flashing but when I push next it gives me an error saying it's not recognized. I have restarted and powered down several times and checked all usb cables , power supplies etc.. Anyone got any help.?

Answer 1

The FaderPort already ships with the latest firmware 1.3.8 in it. No update required. You may have inadvertently downgraded it to a previous version. To put it back to 1.3.8 follow this tutorial: http://support.presonus.com/entries/20470206-FaderPort-1-3-8-firmware-Motorized-Fader-Solution