I am a complete novice on this software. Need help to get my Roland Juno keyboard recognized when I create a track.
I'm using a Windows 10 machine. Asus computer using Realtek sound card.
I have the PreSonus Studio 24c box. The Roland Juno is running out from the L and R on the keyboard into the front of the PreSonus box 1 and 2. The PreSonus is connected to the computer using the USB. Sound out from the PreSonus is going to a set of PreSonus 4.5 studio monitors [Eris E4.5].
Being a novice, I may not be doing something right and the fix is purely simple. For example, I may not be selecting the correct type of track for a keyboard being hooked in like I'm doing.
Is this something which can be answered here, or should I contact the support team?