I just bought a licence for Studio One Artist and I try to upgrade from Prime but I cant (my laptop has windows 10).
I have tried 2 ways
1) From studio one menu, studio one activation it says "please provide proper upgrade key" when i paste the key
2) From my account, my products, I press the "upgrade button" under the product key. When I paste the key in the box that appears, after a while the key reapears whithout something happening.
Should I uninstall studio one and reinstall it?
Thank you in advance for your time