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Trying to upgrade from Prime to Artist and says please provide a proper product key

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asked Mar 27, 2021 in Studio One 5 by erikahernndez (120 points)
I bought the audio interface 24c and Im trying to use the provided key to upgrade my Studio One Prime to Artist. But in the process the programs says I am not using a proper key even though I am.

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answered May 3, 2021 by jamestuttle4 (140 points)
I have the same issue today, May 4th - did you hear back from them on the fix?

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