Questions & Answers

When I open StudioOne, not all install packages are successfully opened

0 votes
189 views
asked Feb 8, 2016 in Studio One 3 by julesbayer-crier (210 points)
recategorized Feb 9, 2016 by mattcaprio
When I click on the desktop shortcut to open StudioOne, the window opens fine, but from the list of software components that load, some of the install packages do not open properly (i.e. have a red skull and bones by them). I a wondering if this will affect my ability to record at all and if so how to rectify it please!

For example, when I try to play from my USB keyboard (Masterkey 49 from Acorn) the StudioOne song window registers that data is coming through but no sound comes out of my laptop!

Any help is appreciated, thanks!

1 Answer

+1 vote
answered Feb 9, 2016 by mattcaprio (148,290 points)
selected May 5, 2016 by mattcaprio
 
Best answer
If some of your content was not fully downloaded/installed, please try following the steps here:

http://support.presonus.com/entries/68150974--5-Studio-One-3-Installing-Additional-Content-PreSonus-Sound-Sets-
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