Questions & Answers

Activation Licence Upgrade to Studio One 4 Pro from Artist

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asked May 13, 2020 in Studio One 4 by 5150 (140 points)
reshown May 13, 2020 by 5150

I purchase a license for Upgrade to Studio One 4 Pro from Artisti 4

The Dealer is midimusicshop.it and gave me the serial n./product key

So i was in my profile i click on "register a new product" and insert the serial number

but your system says: You need to supply the product key for the software you want to upgrade.  

I do not understand. I have the key, i write in...and it don't work!

What's Wrong???

Cisotto DArio

 

1 Answer

0 votes
answered May 13, 2020 by chrismccollum (170 points)
I had the same problem a minute ago, but i figured it out myself in the end. leave the upgrade tick box empty  then it doesn't ask for the old key. register it as a new product. It doesn't appear to recognise it as an upgrade. I'm now installing it and all the addons. Hope it works for you.
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