I recently bought a Presonus USB Audio Interface Studio 24c and installed the driver correctly as the guide recommend us, and soon as i tried the audio interface, by listening a simple music on youtube, the sound started to crack and click. I've tried every setup possible and nothing appears to solve the annoying crackling sound. So i've searched and found this article on the Presonus page https://support.presonus.com/hc/en-us/articles/360025279231-Optimizing-Your-Computer-for-Audio-Windows-10?fbclid=IwAR0_7QkM1fJnglEnBQBtFbItzvnXei-z-5pAzLuPjlaCQA8W_FMab8w569c,
I've followed every step, but nothing changed, the crackling sound still were happening. I've tested as well the Audio Interface in another PC, and worked very fine, at least to listen music. SO i ruled out the possibility to be an interface defect, the problem is in my PC...
I am honestly lost to how proceed in this problem, i've formatted the computer, installed and unstalled the Presonus Universal Control several times, tried every USB jack in my computer (USB.3.0) and nothing... Always the same crackling sound and clicking. Even when listening music on Spotify, Youtube, MP3. files in the PC, etc...
Here follows my computer Specs:
Windows 10 64 bits
i7 - 10510U CPU 1.80 GHz 2.30 GHz
RAM: 16.0 GB
Model: ZenBook UX562FAC