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studio one 4 won't activate because it say wrong user name or password.

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asked May 22, 2020 in Studio One 4 by mtgillispie (120 points)
I have downloaded software from my presonus account that I log into with no problem and activated it to my account. The installer did not ask me for a user name or password, but says user name or password does no match.  So confused.

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