So I did a full upgrade pulled out all the stops.. paid for it.. went to bed thinking smartest buy ever.. wake up to a prime not professional. uninstalled all my DAWs 4artist/5prime?.. went back and redownloaded professional, wait for it. Same result.. now I may not be the sharpest knife in the draw but i know how to download and activate a program.. tried offline , yeah same thing.. some may some one with higher knowledge compacity explain my situation.