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Why is Studio One 4 Pro erasing my drum loops when I have saved the song and all external files before closing?

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asked Jul 4, 2020 in Studio One 4 by patrickgoodrich (730 points)

I have purchased drum and bass loops from The Loop Loft and used these in previous versions of Studio One. Now, after doing what I ALWAYS do before closing the song file, (i.e., Locate Missing Devices, Locate Missing Files, Remove Unused Files, and Copy External File, then Save) I reopen the file only to discover these meticulously edited and carefully inserted .wav files gone, completely missing. The loops are stored in their own folders on the same drive as the Studio One 4 Professional software. So why is this very detrimental process occurring?

angry

MAC IOS Catalina v.10.15.4
iMac (Retina 4K, 21.5-inch, Late 2015)
Processor: 3.1 GHz Intel Core i5
Memory: 8 GB 1867 MHz DDR3
Graphics: Intel Iris Pro Graphics 6200 1536 MB

Studio One 4 Professional v.4.6.2.5879

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