Questions & Answers

What happens at the end of the one year Subscription?

+4 votes
1,889 views
asked Jul 8, 2020 in Studio One+ by benoitdepoitre (250 points)
I just bought Studio One 4 last month and am eligible for either free upgrade to SO 5 or 1 free year of Sphere.

I was wondering if I choose the 1 year Sphere subscription what happen if I don't want to renew? Is there a possibility to keep SO 5 (not all the other stuff)? A bit like Plugin Alliance is offering with their Mega Bundle 1 year subscription?

Thanks in advance

Ben

3 Answers

+2 votes
answered Jul 8, 2020 by mattbennett1 (4,080 points)
selected Jul 8, 2020 by benoitdepoitre
 
Best answer
I asked this same question on the Presonus youtube channel.  Presonus confirmed that if you don't start paying to continue Sphere, you will need to downgrade back to version 4.

I'm leaning towards just taking the free upgrade to 5 vs the free Sphere offer. I'm concerned that if I decide not to continue Sphere and go back to 4, all my version 5 saves won't be backwards compatible with version 4. I've experienced this before when trying to open version 4 files with version 2; it doesn't work.

I'm also going to hold off for a awhile to see if people experience any performance issues and/or bugs.
+1 vote
answered Jul 8, 2020 by timtaylor12 (600 points)
mattbennett1,

That;s a concern as the release notes say files created/modified in V5 are not backwards compatible. That would have to be addressed.

I decided to go with the V5 upgrade, partly because of these potential issues, but mostly because I already own Notion 6, and am not what I would consider a "power user", so Sphere wouldn't gain me much.

I probably should have waited a day or two, but other than what appears to be server overload issues due to a rash of downloads, it went OK. Only real glitch I ran into is it kept failing when trying to download the additional included content items, but it's doing that right now so appears to be resolved - suspect it was an issue with the download server, not the program.

Tim
+1 vote
answered Jul 8, 2020 by michaelkilvert (410 points)
If you are paying for a subscription that gives you free updates, you should be able to keep these at least up to the time you leave, after all this is what you are paying for.
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