Questions & Answers

Why is it necessary to re-Login to My.PreSonus?

0 votes
242 views
asked Jul 9, 2020 in MyPreSonus Questions by brionreid (2,300 points)
  1. Log in to my account
  2. Click Support link
  3. Click Q&A Community Answers
  4. Click Ask a Question
  5. Get RED prompt to log in while in the upper right shows me as logged & allowing me to Log Out
  6. So I click the "log in" link & get taken to the Login page
  7. LastPass auto-fills the password but not the Login name & I'm going to guess this is because the field isn't labeled correctly on the page
  8. Manually copy & paste email & click Login
  9. Now I document the steps I think are unnecessary & should be entirely eliminated
  10. I think I came here to enter the two SOPro5 bugs I found... I think : )

1 Answer

0 votes
answered Jul 11, 2020 by AlexTinsley (925,070 points)
 
Best answer
The Answers system is not part of the My.PreSonus.Com system.

The software we used for it doesn't offer the ability to combine the logins, therefore, like the forum, a second login is required for this system.
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