The exclusive content platform is using Vimeo which has their own requirements for video streaming and playback.
Desktop OS and Browser
In addition, we recommend using the following browsers and versions on Windows 7 or later or macOS Sierra (10.12.6) or later:
- Chrome 30+ (has automatic updates)
- Firefox 27+ (has automatic updates)*
- Microsoft Edge
- Safari 9+
*H.264 video (required for viewing Vimeo videos) is only supported in Firefox for Windows 7 and later. Firefox versions on Windows XP are no longer supported for playback.
Firewalls and whitelisted domains
Viewers should ensure the following ports are open on their network for playback:
- TCP/UDP 80 (HTTP)
- TCP/UDP 443 (HTTPS)
In addition, if your viewers are on a corporate network (office, university, hotel, etc.) that restricts access to certain websites or domains, they should have the following domains whitelisted:
- *.vimeo.com
- *.vimeocdn.com
- *.magisto.com
- *.akamaized.net
- *.cloudfront.net