Questions & Answers

Presonus Sphere - Studio One Pro - Activation failed after CPU/Mother board/HD changing

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asked Apr 11, 2021 in Studio One+ by marcolazzari (490 points)
HI all,
I have changed my CPU and mother board, and cloning an old Hard drive to a new one (nvme).
Launching Studio One Professional, all my addons do not work.
Trying to activate them, a message error appears saying that I'm not the owner of the software.
In my presonus sphere account, in the tab referring Studio One Professional, is not possible to view
how many licenses I have installed, and then it's not possible to revoke them (in the Artist one, instead, it is possible).

How can I do to recover them and validate my license?
thx a lot
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