Question

I have had my console since February 2019 and realistically have about 100 hours of use on it. I went to use it one day and found that it seemed like it would power on but there were no outputs (Bluetooth wasn't even powering on. Disheartened because this thing just finished warranty the month before I decided to pull it apart to see what was wrong and repair it myself. I found a blown capacitor and a few other areas that like they are burned. To make matters worse when I called the distributor looking for parts I was told they range from $350 up which is nearly half the cost of a replacement console.

Answer 1

A lot of factors can cause this issue. If not done already please log a support ticket.

Answer 2

Get in touch with support.  They fixed mine even though it was out of warrantee.

Answer 3

Looks like the manufacturer used cheap Yuscon electrolytic capacitors in their power supply for the AR16 - mine just stopped working - frustrating - I'm an electrical engineer and have seen this type of thing before - cheap electrolytics have a short life.

Answer 4

Mine just did the same thing. The supply to the digital side works as the driver hooks up but the mute leds, 48v phantom power and all other mixing board functions are dead. Is there a fix? I can tear it down and replace boards if the parts exist. Is it worth tearing down? Off to search more and will file a ticket.

Answer 5

will not buy any more of theses board mine just went out and can not find parts for it PreSonus 86-20000191 PSU PCB for StudioLive AR8, AR12, AR16

Answer 6

The same thing happened to me, it had never happened before with another sound console, I think it's a factory defect, because you search the internet and it has happened to many

there are several youtubers who talk about this topic, the truth is unfortunate, it is not a cheap sound table

Answer 7

Mine has now died three times, each time only a couple of months out from warranty. I've payed for this 1.5 over my original price. This is the last time, I'm giving up on Presonus now.