Hi . I have purchased or rented from Presuns sphere with a monthly deduction, and the program has been downloaded and registered in sphere, but when I download a professional copy, I can only assume it is my copy that I am working on by an artist? So what's wrong? And they deleted the artist version and when I make a professional download, my previous version appears? Fine, the new and why not write a professional version? Knowing that its attachments can I download it? Thank you for your cooperation and wait for your response and thank you .. No activation number was ever sent to me. Just that the subscription was completed. Whenever I order a professional version, it is not canceled ??? So how do I do, and also the Nation program, please enter the activation code, and it was not sent also, so how do I do it?