Question

Hello,

I am having crackling noises with my StudioLive 16R III.
- The noises are present with a DAW like Studio One 4 or with a very simple use (Just the use of Universal Control);
- The PC is very powerful and recent (Dell XPS 13), all drivers, windows 10 and firmware are up to date;
- Already, with another PC, the noise was already appearing, but less loudly;
- The slightest sound sent to StudioLive 16R III causes crackles (Via a playback with Studio One 4 or a simple windows sound);
- I tried all the usual recipes: buffer, frequency, latency, etc. Anyway, from Universal Control the noise exists.
Presonus support does not offer a strategy for diagnosis, only hundreds of pages to test at random.
 

Do you have any experience?

Best regards,

Answer 1

I have the same problem! All drivers and firmware are up to date. Coming from the autiobox iTwo, running the same sample rates and block sizes, and in all the sounds cracks and clicks. CPU is low (Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz   2.21 GHz) in Windows 10.

Is there any solution I can try?

Thanks!

Answer 2

Exactly the same problem here. Do this at low cpu, just listening MP3. Work well at 44.1khz but not at 48khz. Never had this kind of problem with my old ********* interface. Disappointing.

Any update on that issue ?