I'm a brand new user of studio one pro 3 (trying to switch from Logic). but this issue is very very frustrating. Every time i try to import a movie from computer inside. it gives me " unknown format " message. when i read the movie from a pendrive, it works flawlessly . what could it be?
i have latest quicktime installed, have changed the name of the file simplifying it, etc etc. nothing works.
In the same computer. Ableton Live 9 imports and run mp4 without a problem
Surface pro 4 windows 10 pro 64 bits, different interfaces. 8 giga Ram Etc.