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Recording interface not registering on the audio setup options menu

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asked Dec 9, 2020 in Studio One 5 by chasekaminaka (120 points)
My recording interface (Scarlett 2i2) isn't given as an option from the audio device selection menu of the audio setup options menu. It just says "windows audio" and there are no other options on the drop-down menu. The control panel menu has the device as the playback and recording device, however. I'm just asking because my latency is really high (50-70 ms) and I don't know why. My computer specs are Intel i7 CPU 2.20 Ghz and 16gb RAM.

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