Question

For the past year I have not used my StudioLive 16:4:2 AI due to lockdowns.

I updated the Firmware to Version 11979.

Universal Control Mac v3.4.2.63992 for OSX

Capture3 for Mac OSX v 3.0.4.63149

I updated my MacMini to masOS Catalina 10.15.7

When I open Capture3 it is not recognizing the mixer Firewire connection and therefore will not record. Capture3 only shows the Built-in output not the StudioLive.

What am I missing?

Thanks

Ed

Answer 1

Create a support ticket, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-