Questions & Answers

How do I get Capture3 to recognize the Firewire connection to my StudioLive AI.

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asked Apr 6, 2021 in Capture for StudioLive by edlydon (120 points)
For the past year I have not used my StudioLive 16:4:2 AI due to lockdowns.

I updated the Firmware to Version 11979.

Universal Control Mac v3.4.2.63992 for OSX

Capture3 for Mac OSX v 3.0.4.63149

I updated my MacMini to masOS Catalina 10.15.7

When I open Capture3 it is not recognizing the mixer Firewire connection and therefore will not record. Capture3 only shows the Built-in output not the StudioLive.

What am I missing?

Thanks

Ed

1 Answer

0 votes
answered Apr 16, 2021 by mackjohnson1 (71,500 points)

Create a support ticket, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

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