Question

I recently purchased the StudioLive32SC audio device/mixer.  Videos posted with this device are useful but a bit confusing because the guy does not use the same mixer.  That being said, in one video, the guy states that StudioLive32SC does not automatically recognize Studio One.  He instructs us to change settings in UCNET-Software Control and turn the scroll dial to StudioOne.  However, the scroll dial does not work!  I'm stuck on "HUI Control Emulation."  Can't change anything else.  Not sure what this means or if I really do have to change this setting....Any assistance on this would be much appreciated.

Answer 1

There might be something in the configuration that needs addressing. Create a support ticket, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-