Questions & Answers

Why is my Ticket closed?

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asked Jun 15, 2021 in Thunderbolt - Quantum by niklasgustavsson2 (140 points)
So if you email me telling me I need to get back to you within 3 days otherwise my ticket will be closed and I log into my account the same day and write that the matter IS NOT RESOLVED and I will get back as soon as my usb-C 40Gbps arrives... why do you close my Ticket... It had only been a few hours after your mail to me.

Why don't you just update your drivers instead for Big Sur (11.4) and the matter should be resolved by itself, at least give us a estimate when we can expect an update! I've had my 2626 for a month now and I don't even know if it works
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