Question

Other app's audio (say, a YouTube video, or basically anything else) will stop playing once Studio One has started, and will not play even after Studio One was closed. I have followed some post's method ( https://answers.presonus.com/3824/why-does-my-sound-stop-working-when-i-open-studio-one-3 ) and it doesn't work.

Device: a Lenovo Laptop, unknown model

OS: Win 10 Home edition

Answer 1

What's your audio interface? I had this problem, but I found out it's because a Windows update set the system audio to 16 bit, meanwhile my interface and S1 are 24 bit. I changed my Windows audio settings to 24 bit and problem solved.

Answer 2

Sorry to read about your troubles, but I've felt your pain.  

However, there is hope.  I was able to fix it following the steps in this article.

https://support.presonus.com/hc/en-us/articles/210046283-How-do-I-disable-exclusive-mode-for-a-Windows-audio-device-

It's tied to the exclusive mode of your audio device in windows.  What is not included in this article is to go under

Studio One --> Options --> Audio Setup...  and UNCHECK "Release audio device in background"

Hope this helps.