Questions & Answers

Other app's audio not playing after Studio One launches, even after Studio One is CLOSED

+1 vote
58 views
asked Sep 11 in Studio One 3 by 670839245 (140 points)

Other app's audio (say, a YouTube video, or basically anything else) will stop playing once Studio One has started, and will not play even after Studio One was closed. I have followed some post's method ( https://answers.presonus.com/3824/why-does-my-sound-stop-working-when-i-open-studio-one-3 ) and it doesn't work.

Device: a Lenovo Laptop, unknown model

OS: Win 10 Home edition

2 Answers

0 votes
answered Sep 17 by ryanm1 (1,100 points)
What's your audio interface? I had this problem, but I found out it's because a Windows update set the system audio to 16 bit, meanwhile my interface and S1 are 24 bit. I changed my Windows audio settings to 24 bit and problem solved.
–1 vote
answered Sep 24 by ronhatfield (140 points)
Sorry to read about your troubles, but I've felt your pain.  

However, there is hope.  I was able to fix it following the steps in this article.

https://support.presonus.com/hc/en-us/articles/210046283-How-do-I-disable-exclusive-mode-for-a-Windows-audio-device-

It's tied to the exclusive mode of your audio device in windows.  What is not included in this article is to go under

Studio One --> Options --> Audio Setup...  and UNCHECK "Release audio device in background"

Hope this helps.
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