Question

Hello, sine latest SL32 firmware, when play videos on my Mac, Youtube, Vimeo.... my SL32 freeze all times. Videos stopped.

All players, Music, VLC... freeze until I restart my StudioLive mixer or I change Audio output in Audio/Midi Setup to iMac HP

See FaceBook Personus Beta, I'm not alone in this case.

Persons support ask me to use Chrome for play video. Exact, when I use Chrome, Mac players don't crash.

Answer 1

Anyone with this issue needs to log a support ticket please.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

Answer 2

I have created a support ticket for this problem, which is also happening with my StudioLive 32 Series III.

Firmware is  2.5.17953

https://my.presonus.com/support/ticketdetail/693704

Answer 3

Hello ChGraham,

thx for your answer. Presonus say me to wait another update. Wait for an issue just create after an update... I'm angry.