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I cannot get customer support

+1 vote
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asked Aug 19, 2021 in MyPreSonus Questions by jethrapenix (130 points)
My sphere is malfunctioning and created a support ticket and now cannot find the ticket or get any support.

1 Answer

0 votes
answered Aug 20, 2021 by gadget69 (31,130 points)
Hi,

Presonus support is a small bunch. I don't know when you put in your ticket.  (please give us an idea when and the ticket #)  Please allow for them to catch up with the ticket backlog. I think they will get to you soon!

Best regards

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