Questions & Answers

Retry payment for sphere

0 votes
asked Nov 15, 2021 in Studio One+ by trumpet (180 points)

I believe this problem has not been captured. I am a sphere user, but of late auto debit payments have stopped processing in India. I got an alert in my account saying November's payment didn't go through. How do I reactivate it manually > I see options to update card details, but no link to retry payment again.

Will deleting the active card and creating a new card from scratch solve it?, this will be a recurring problem because of the auto debit cancellations by banks in India.



1 Answer

0 votes
answered Jul 13, 2022 by deadfordenver (140 points)
I have the same issue. why no submit payment now button or link?