Questions & Answers

Retry payment for sphere

0 votes
45 views
asked Nov 15 in PreSonus Sphere by trumpet (160 points)
Hi,

I believe this problem has not been captured. I am a sphere user, but of late auto debit payments have stopped processing in India. I got an alert in my account saying November's payment didn't go through. How do I reactivate it manually > I see options to update card details, but no link to retry payment again.

Will deleting the active card and creating a new card from scratch solve it?, this will be a recurring problem because of the auto debit cancellations by banks in India.

Thanks,

Vijay

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