Questions & Answers

Windows 10 PC no longer sees SL16.0.2 (FireWire) nor Audiobox96 (USB).

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asked Dec 14, 2021 in Classic Mixers by jimfry (200 points)
Upgraded to Window 10 from 7.  Things were reliable at first.  Then occasionally the SL16.0.2 wouldn't show up as a device, and Zoom would switch to other sound interfaces at random, so I got an audiobox96 as the interface to the PC, now it doesn't work either.  Tried the new Universal Control, no help.PC seems slower now.

1 Answer

0 votes
answered Dec 16, 2021 by mackjohnson1 (77,570 points)
selected Jan 4, 2022 by mackjohnson1
 
Best answer

Create a support ticket, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

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