Questions & Answers

Windows 10 PC no longer sees SL16.0.2 (FireWire) nor Audiobox96 (USB).

0 votes
458 views
asked Dec 14, 2021 in Classic Mixers by jimfry (200 points)
Upgraded to Window 10 from 7.  Things were reliable at first.  Then occasionally the SL16.0.2 wouldn't show up as a device, and Zoom would switch to other sound interfaces at random, so I got an audiobox96 as the interface to the PC, now it doesn't work either.  Tried the new Universal Control, no help.PC seems slower now.

1 Answer

0 votes
answered Dec 16, 2021 by mackjohnson1 (78,460 points)
selected Jan 4, 2022 by mackjohnson1
 
Best answer

Create a support ticket, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

...