Questions & Answers

Crackling problems when scaling to 150% in Windows (when I move my mouse)

0 votes
asked Jan 6, 2022 in Studio One 4 by harmenridderbos (130 points)
This is a problem I have been wrecking my head about for weeks on end (unfortunately with very slow support of Presonus). When I am running Windows 10 at 4K resolution, I have to scale up to 150% for my apps to be look allright. But as soon as I do this, Studio One (4.5) start making weird crackling noises whenever I move my mouse over different tracks (so the tool tip changes).

When I run Windows in 2K resolution on 100% there is no problem at all.

This is a temporary resolution, as I would like to use my display in 4K resolution. So a. Presonus, could you please look into this problem? And b. would anyone of you on the forum know a more elegant solution to this?

1 Answer

0 votes
answered Jan 13, 2022 by tothrec (31,660 points)
Presonus does not monitor this forum, so you probably need to log into your Presonus account and submit a ticket.

They are very responsive.