Question

Dear Sir/Madam,

I am writing that would like to ask for help me about my Presonus Firestudio Project doesn't work well on win-10, insteed I've install the lastest driver version1.7.6, and still had Red-light. Please help me. I've seached for many help on google and youtube, but it still didnot work for me.

Thank you for your help.

Sincerely,
Thyra

Answer 1

Create a support ticket, see if they can help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-