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we do not expect the sound output from the card Studio24c

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asked Jul 18, 2022 in Studio Series USB Interfaces by noujoumouazza (160 points)
Please -PreSonus.
I just bought a new Studio24c
I went home to register and download the software and drivers, and when I tried to register my product
I received an error message saying, 'This product key has already been registered. Please provide an unused product key.'
what can I do to fix it, it is a new used product 22-02-22 mes with so I do not understand why I receive this mess
The number (E012049 thank you
related to an answer for: Will the Studio 24c Work with Mac M1 Chip?

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