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no output from channels 1-4 input shows signal all other channels work fine?

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asked Mar 18, 2023 in StudioLive Series III by johnkot (150 points)
The mixer was working and I went to set up a new scene. got back and one through 4 have input but no output. all other channels work fine. I was also setting up an aux for a sub. I have done a factory reset and it did not fix it.

1 Answer

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answered Mar 24, 2023 by mackjohnson1 (78,460 points)
selected May 9, 2023 by mackjohnson1
 
Best answer

That sounds like something with the hardware, create a support ticket, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-submit-a-Support-Request-

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