Question

I faced a driver problem after installed the software.

then, the control panel is always under running even connected microphone.

Anyone faced the same problem?  my PC Os is Windows 10 x64, I installed the software from website again and again, the issue exists all the time. I woud appreciated if anyone can let me know what's wrong or how to fix it. 

Answer 1

Hi, I had the same problem recently. They told me it was an issue with some Intel-based PCs.

They sent me this to follow. The driver exists on the PC somewhere but it cannot be found strangely when UC installs.

https://support.presonus.com/hc/en-us/articles/11418179817229-StudioLive-Series-III-16-0-2-USB-ARc-USB-not-connecting-with-Windows-10-11?source=search

Hope this helps

Comments

That worked for me too.