Question

Are you still able to connect the SL 24.4.2AI mixer with windows 10 after 21H1 build?  I am asking because I am not able to connect to SL 32.4.2AI anymore .  I will try to re-build another machine with windows 10 from scratch.  I was able to connect the mixer few years ago.  (Same PC, firewire card and windows 10)

Answer 1

The AI mixers work all the way to windows 11. Sounds like you may be having a hardware issue. Create a support ticket, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-submit-a-Support-Request-