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Are you still able to connect the SL 24.4.2AI mixer with windows 10 after 21H1 build?

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asked May 19, 2023 in Ai Mixers by cmworship (370 points)
Are you still able to connect the SL 24.4.2AI mixer with windows 10 after 21H1 build?  I am asking because I am not able to connect to SL 32.4.2AI anymore .  I will try to re-build another machine with windows 10 from scratch.  I was able to connect the mixer few years ago.  (Same PC, firewire card and windows 10)
related to an answer for: From our Studiolive 32:4:2AI board; what equipment will be needed to record all outputs of the channels?

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+1 vote
answered May 25, 2023 by mackjohnson1 (78,440 points)
 
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The AI mixers work all the way to windows 11. Sounds like you may be having a hardware issue. Create a support ticket, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-submit-a-Support-Request-

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