Question

I'm trying to update the firmware on my EarMix 16M but having no luck.   The update screen keeps quitting before it completes.   Ive tried different ethernet cables and restarts but still no luck.  The network light remains green when connected to the the AVB and 32R.  And when I hardwire the Earmix to my iMac to update it the updater fails like I said.  

Using Mac Ventura, Universal Control Version 4.0.0.90879

Answer 1

I found you have to disable the wifi or internet so that the Universal Control firmware update program will function. You only want the EarMix device connected, you do not want a connection to the internet to confuse the program.