Questions & Answers

I Cannot Connect Windows 10 To My StudioLive 24.4.2 With A Firewire Card

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asked Sep 21, 2023 in StudioLive Series III by nyjbarnes (150 points)
My firewire card will not recognize the studiolive 24. I've updated the driver.

Every time I attempt to go to the legacy driver, windows reboots. I'm not sure what else I can provide you, I also successfully installed the StudioLive driver. Unviversal control does not recognize the device and the device says "no driver - unlinked" on the 0 channel.

1 Answer

0 votes
answered Oct 9, 2023 by mackjohnson1 (78,460 points)
 
Best answer

Make a support ticket, they'll be able to gather info on your system and help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-submit-a-Support-Request-

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