Questions & Answers

faderport firmware update fail

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asked Jun 23, 2016 in FaderPort Classic by dikaowong (160 points)
when I update the faderport firmware,it says could not find faderport control surface,can'u answer my question quickly?I had waited a lot of day!!!!

1 Answer

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answered Aug 23, 2016 by AlexTinsley (736,180 points)
The FaderPort already ships with the latest firmware on it.

You do NOT have to run a firmware update on it. If you do you may actually disable the moving fader.

If you have successfully updated the firmware and your fader is now not working you'll need to reload the proper firmware on it.

Refer to this article on how to do that: http://support.presonus.com/hc/en-us/articles/210040083-FaderPort-1-3-8-firmware-Motorized-Fader-Solution
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