Question

The playhead freezes during playback. I can start the song from the beginning and before the song ends the playhead will stop moving along with no sound for about 3 seconds then it will start going again. What would be causing this and how do I correct it? Thanks.

Answer 1

Delete your Studio One Settings and test for the issue again:

1.  Go to Help>Open Settings folder.

2.  Copy the contents of the folder over to a folder on your desktop.

3.  Close S1 and delete the contents of the settings folder with the exception of the user.license file as well as the "Extensions" folder.

4.  Open S1 and go to Studio One>Options (Preferences on a Mac) to reconfigure your settings.

5.  Test to see if the problem is resolved.  If it is not, please feel free to copy your settings files back over from the backup that you created in step 2.  

*If you are missing presets or Sound Sets after doing this, simply double-click one of your Sound Sets under Documents>Studio One>Sound Sets.

If this does not resolve the issue, please submit a ticket to technical support.