Questions & Answers

Why is Melodyne free trial not showing up?

0 votes
572 views
asked Jul 17, 2016 in Studio One 3 by aaroncornelius (120 points)
recategorized Jul 17, 2016 by -Luis-
I am trying to download my free trial of melodyne in Studio One 3. Following PreSonus' instructions, I go to the "Studio One Installation" window where the free trial is supposed to be available to download, but it is not an option to download. Anybody have any ideas?

2 Answers

0 votes
answered Jul 21, 2016 by ryanmiller13 (18,110 points)
Ensure that you have the proper version of Studio One activated.  You must be on artist or pro to utilize Melodyne.  Another note is that Melodyne must be activated from the stand alone program and not within Studio One.
0 votes
answered Jul 26, 2016 by philangus (8,160 points)
edited Jul 26, 2016 by philangus

I had a lot of grief initially setting up Melodyne, but I contacted their support and they came back with this which ultimately fixed it all. The only thing I did was delete the folders that were left behind after the initial uninstall. So my overall instructions are:

Uninstall Melodyne from the computer.

Reboot the computer

1) Delete any Celemony folders you see under Program Files and your user area, for example:
2) C:\Program Files\Celemony
3) C:\Program Files (x86)\Celemony
4) C:\Users\YourUserName\AppData\Roaming\Celemony Software GmbH
5) C:\ProgramData\Celemony Software GmbH
6) Follow the appropriate section below

Delete any previously downloaded Melodyne zip or dmg files.

SECTION 1 If you DO have a Celemony Melodyne account

Log into your account

https://www.celemony.com/cgi-bin/WebObjects/LicenseApp

and download the Melodyne installer from there, (not from the Presonus website)

Quit Studio One (if it is running) 

Install Melodyne 4 version  4.0.4.001 from the Installer 

Start melodyne as a standalone application and click the activate button. 

SECTION 2 If you DON'T have an account at Celemony yet :

Please delete all previously downloaded Melodyne zip or dmg files.

Please log into  your Presonus account and click on “Claim Product Key” for Melodyne Essential

Copy the Serial Number you will see there (it is a Melodyne 4 Essential serial number) 

With this number create a new user account at Celemony 

https://www.celemony.com/cgi-bin/WebObjects/LicenseApp

by clicking on First-time registration.

Download the Melodyne installer from there, (not from the Presonus website)

Quit Studio One (if it is running) 

Install Melodyne 4 version  4.0.4.001 from the Installer 

Start melodyne as a standalone application and click the activate button. 

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