Questions & Answers

Why do I get a Grey Screen with SL Remote Ai or QMix Ai?

0 votes
asked May 11, 2015 in UC Surface / Qmix by AlexTinsley (924,650 points)
SL Remote/QMix AI: Grey Screen (No Control) Scenario

1 Answer

0 votes
answered May 11, 2015 by AlexTinsley (924,650 points)
Best answer

Why is my screen on the SL Remote/Qmix Ai "Greyed out" and I can't control anything?

The issue could be that you do not have device permissions set inside of your 
StudioLive Ai mixer.  With the introduction of our Ai series, all permissions are
handled inside of the mixer itself.  This is on the mixer's "System" Menu.


To set device permissions, use the Value Encoder to scroll through the list of available 
devices. When setting permissions for SL Remote-AI users, you will choose between 
giving full access to all SL Remote-AI functions or providing limited access to just 
a few aux-mix functions. In most cases, one iPad will be configured to control 
front-of-house (FOH), and the others will be configured to control aux mixes.

For complete information on SL Remote and Qmix interaction, please find the latest manual online from the website below:

StudioLive Ai Series Manuals