Questions & Answers

can you get a refund for the digital version of studio one pro?

0 votes
1,170 views
asked Oct 18, 2016 in Studio One 3 by andrepaquette (150 points)
Would there be a way to get a refund on the digital version if it was purchased through the presonus website?

2 Answers

–1 vote
answered Oct 19, 2016 by connorguiberteau (18,240 points)

All sales are final and there are no refunds on software purchases.

0 votes
answered Oct 19, 2016 by PreSonuSales3 (14,430 points)
selected Oct 19, 2016 by PreSonuSales3
 
Best answer

The short answer is: No. 

At the time of purchase, all users are presented with this text at the checkout screen. 

"NOTICE: All sales are final and there are no refunds on software purchases. All hardware is shipped with a Limited Warranty. Please review our website for details: http://www.presonus.com/products. For technical support, please be sure your hardware or software is registered prior to completing a support ticket at:https://my.presonus.com."

However, you are able to sell you software to another user and transfer it to their account by submitting a license transfer request. More information on that process may be found HERE 

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