Question

I have newly got a Audiobox 1818vsl. I have PC with Win10 64bit, and uses Cubase 9 pro.

My problem is setup the usb interface. I can record, but, cannot listen in headphone output. I have to listen from main outputs. But it is always a scratching noise. I have tried different cables, but it is still the same.

Also when I use the interface as sound interface from the computer, I have the same noise.

I need to know:

• The correct setup for cubase 9, 
• How I can be rid of the scratching noise
• How I can get sound in headphone output

BR
Arild Klevbegr

Answer 1

Ensure you have the current device drivers installed.

https://pae-web.presonusmusic.com/downloads/products/exe/PreSonus_Universal_Control_Installer-408821.exe

Use this article to create a headphone route.

http://support.presonus.com/entries/20360986-AudioBox-1818VSL-How-do-I-create-a-monitor-mix-for-my-headphones-

The scratching noise you describe could be driver issue or hardware fault.  You'll know more once you can test your headphones.