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How do I reply to a reply?

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asked Mar 15, 2017 in Customer Account Portal by ajweiss (240 points)
I can't reply to the replies to the questions i'm asking. Other people can, because i read the threads and see the replies to the replies. The forum is pretty useless without this function, because i can't tell the responders that their suggestions are ineffective and request new ideas from them.

Someone else has asked my question, but i know the response didn't resolve it for them; you know how i know? they didn't reply to the reply: http://answers.presonus.com/10789/how-do-i-reply-to-a-reply-or-to-my-own-question

The only buttons i see below responses to my post are (1) a button to "ask a new question related to this answer," which ISN'T a reply function; that merely creates a new question on a different page and links the two questions together, more importantly, it doesn't notify the responder that i've replied to their response; and (2) a button to report the reply as spam.

1 Answer

0 votes
answered Mar 15, 2017 by gadget69 (30,300 points)
selected Apr 6, 2017 by AlexTinsley
 
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