Question

I have a Studiolive 16.0.2  that works great and a new iMac that runs with the latest macOS version 10.12 Sierra.

Every time I start Universal Control, like usual, it won´t connect with my Mac. Also Logic Pro X (latest Version) won´t recognize it.

Is this because i updated my mac lately? if Yes, i did the reistalation like Presonus write on the download support page, and it still won´t work.

I need some help here please!

Answer 1

The problem is that when you upgrade your OS, you need to unplug all non Apple devices from your system so the preference files can be updated for the new OS. Otherwise you end up with preferences meant for the previous OS, that the new OS may not be able to use. This is known issue with Apple OS's. Par for the course for future updates, unplug everything, then plug it back in.

In your situation, you'll need to a manual uninstall of your drivers first before continuing with a re-install.

Follow this tutorial to solve your issue:

http://support.presonus.com/hc/en-us/articles/210046563-How-do-I-Uninstall-and-Reinstall-my-device-drivers-for-the-StudioLive-on-a-Mac-