Questions & Answers

Why is QMix crashing on my iOS devices?

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asked Mar 28, 2017 in UC Surface / Qmix by richardaronson (310 points)

Hey folks - is anyone else having problems with QMix on iOS10 devices? Since the new version of the app came out it crashes all the time on my devices (iPhones and IPads). I am using a Linksys wifi router. I turned off the firewall to see if that was the issue but the app still crashes. I've even tried QMix on a Nexus 6P with Android 7.1.2 and it doesn't work on their either. Any help would be greatly appreciated. This really affects how we do monitors.

1 Answer

0 votes
answered Mar 29, 2017 by wahlerstudios (105,310 points)
selected Apr 13, 2017 by Michael Martin
Best answer
Universal Control 1.7.4 Officially Supports the following Operating Systems:
(...) OS X 10.11 (El Capitan)

Current App versions compatible with this Universal Control release:
SL Remote 1.5 for iPad
QMix 1.3 for iPhone and iPod Touch

(Quotes from the release notes of UC 1.7.4)

Maybe it's time to buy second hand iDevices for the use with the legacy boards and keep them in the configuration needed. We need to consider that the legacy software is not developed further, so we have to use the "matching" hardware. The iDevices go the way the go, the legacy StudioLives and their software can not follow any longer.

It may be worth to open a ticket to get an official statement from PreSonus on this subject.